The Diversity and Inclusion Officer is responsible for driving culture change to enable Marsh to transform for the workforce of the future. By harnessing diversity and inclusion, colleague engagement, corporate social responsibility, and Marsh’s corporate purpose, the D&I leader will continue to execute a strategy that enables Marsh to attract, retain, and promote a diverse workforce that meets the talent needs of Marsh’s evolving business. The successful incumbent is responsible for evolving, implementing and delivering, in partnership with other key senior business and function leaders, the firm’s global diversity and inclusion strategies.  This role requires a thought leader who is highly capable executing and delivering measurable results across the organization.

Major Responsibilities:

  • Ensure diversity and inclusion and broader colleague engagement strategies are aligned with business units and corporate functions and appropriately positioned within company
  • Oversee a small team of D&I professional(s) and collaborate with regional Talent, Learning, and Diversity (TLD) leaders.
  • Serve as a thought leader in the diversity and inclusion discipline and workforce culture transformation
  • Build and maintain strong relationships with business and functional leaders to leverage diversity and marketing opportunities
  • Effectively partner with Diversity Officers across Operating Companies (e.g., Mercer, Guy Carpenter)
  • Oversee and drive strategy around colleague engagement inclusive of execution of the annual all-colleague engagement survey and other initiatives as they arise.
  • Serve as the company’s chief representative on diversity matters at the national and global levels
  • Develop strategy for integration of diversity and inclusion into the Executive Committee and HR Leadership Initiatives
  • Partner with Talent Acquisition to increase the pipeline of women, people of color, and other historically underrepresented talent to the organization.
  • Build a “Practitioner Community” to leverage leading practices across the enterprise
  • Maintain and continue to develop expert knowledge of D&I by researching effective Diversity practices, monitoring industry developments, evaluating emerging trends, and conducting benchmark comparisons
  • Partner with Learning and Development, HR Policies and Practices and other specialist teams to integrate D&I into employee training, processes and procedures
  • Provide meaningful tools and analytics that enable leadership to accelerate D&I performance and integrate efforts into business as usual processes
  • Develop early intervention tools and strategies to ensure proper progress is being made
  • Provide leadership to the Employee Resource Groups (ERGs) such that they are in support of the firm’s overall desire to be considered leading edge with respect to D&I, including globally
  • Attend conferences/events and network with relevant external professional organizations to identify best practices and determine applicability to Marsh


  • Bachelors degree required; graduate degree is desirable
  • 8+ years of professional experience
  • High level strategic thinker who understands and can effectively articulate the business case for diversity
  • Proven experience in developing and implementing a strategy with demonstrated results
  • Experience leading people, including influencing individuals who do not have a direct reporting relationship
  • Experience working effectively across a complex, global organization
  • Extensive experience representing an organization internally and externally
  • Extensive experience developing diversity strategies, within and outside the United States, and Equal Opportunity strategies, and Employee Resource Group strategies
  • Understanding of relevant employment laws and obligations under those laws, including those of a federal contractor
  • Experience in dealing with State, Federal and associated regulatory representatives in the areas of Diversity & Inclusion, EEO, etc.
  • Executive presence and very strong oral and written communication skills
  • Strong quantitative skills with the ability to analyze and present data in order to influence necessary constituents
  • Proven ability to build trust and gain the confidence of key internal and external stakeholders
  • Highest levels of personal and professional ethics and integrity
  • Skillful ability to manage through ambiguity
  • Forward thinking; doesn’t accept the status quo
  • Ability to drive change
  • Externally focused with an eye towards how the firm will be viewed by multiple constituents
  • Ability to work with a broad and diverse group of stakeholders and regulators
  • Creative and innovative, with the capability to drive action through strong influencing skills
  • Intelligent and analytical with the ability to focus on and decide key issues quickly
  • Strong capability in developing key relationships with necessary individuals, both internally and externally
  • Develops a clear vision for the future and communicates it in a way that creates clarity and inspires action
  • Takes accountability for actions and results and expects the same from others
  • Strong project leadership and management skills
  • Flexible and able to change directions easily
  • Treats talent as a strategic differentiator

To apply for this job please visit careers.mmc.com.

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