This role will support the Director of Third Party Risk Management (TPRM), as well as various other functional groups and regulated organizations, performing many of the day-to-day operational and tactical functions required of the third party risk management program, including but not limited to: drafting and reviewing operational procedures and standards; reviewing and assisting with third party diligence as requested; overseeing the third party risk management tracking system; reviewing and responding to ordinary course program inquiries; overseeing the operational and tactical aspect of the program relating to third party vendors.

Principal Accountabilities:

  • Perform day-to-day operational functions of the TPRM program, as set forth above: Work with others in Corporate Compliance, Legal, Information Governance, Business Continuity and Disaster Recovery, Global Information Security, Procurement and Physical Security to coordinate the completion of customer due diligence questionnaires; contract renewals and oversee the tracking of the entire process. Develop a strong working knowledge of the business units and functional roles throughout the organization, enabling the identification and evaluation of known or potential risks; manage repository of inbound questionnaire responses and related repository, and assist in completing questionnaires as requested
  • Conduct and oversee monitoring of TPRM activities. Assist with internal and external audits as necessary. Conduct research and stay informed of the current TPRM landscape, especially regarding applicable new or amended laws and regulations and assist in the development of updated procedures and controls addressing these changes
  • Process new requests (cloud, professional services, agents, law firms, brands, etc.) and ensure readiness to begin risk assessments
  • Perform analytics for the TPRM program using the company’s Archer GRC solution and other tools; acquire data from vendor master; support TPRM Manager and TPRM Director with data aggregation from risk assessment tools, such as Archer; input risks and related remediation into risk register in Archer; update and manage business owner communications forums
  • Monitor operational health of the TPRM program; maintain program dashboard and metrics
  • Assist in the preparation of training materials and delivering training
  • Support enhancement and maintenance of the TPRM reporting mechanisms for greater collaboration with business partners and transparency to the TPRM program and work products

Skills and Software Requirements:

  • Education: Bachelor’s degree required; Legal degree preferred but not required
  • Experience: 1-3 year’s experience with, or exposure to, business functions such as compliance, legal, audit, or risk management
  • Certifications: N/A
  • Software Requirements: Knowledge of computer software (e.g. MS Office, Excel, Visio, PowerPoint, MS Project) and ability to learn new software systems quickly; knowledge of Archer GRC solution preferred but not required

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