|At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being. If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.
Join us as a Supervisor in Funds Transfer
Funds Transfer is seeking a Supervisor to be responsible for the effective direction and supervision of a team within the Funds Transfer Payment Processing Group. As a Supervisor, you will assist your team with day to day processing activities (i.e. processing of manual or SWIFT instructed payments) and provide the team with constructive feedback, while ensuring standards of quality and controls are met. You will serve as the first point of escalation in cases where instructions cannot be authenticated in accordance with policy, procedures and/or client profile, and will work closely with the Section Manager to continuously improve the process in terms of productivity, risk mitigation and improved client experience.
People Management: The Supervisor must understand competencies required for successful job performance and use knowledge to coach and develop team members as well as to identify training needs. You will also energize and inspire the team – generating excitement, a sense of pride, and a drive to excel. Client Service: You will build and maintain relationships at all levels both within and outside the organization, and assess and provide solutions for requirements and risks of new business/products/services/asset classes. Process Improvement: You will challenge all processes, procedures, and practices, both internal and external (client, subs, etc.) and identify creative solutions to improve efficiency, reduce risk, and improve the client experience. Risk Management: You will assist management in ensuring product delivery, escalation and resolution of high exposure items, maintaining the proper balance of cost, control and client service (3Cs). You will also communicate professionally and constructively to effectively resolve issues in order to minimize risk and exposure. Qualifications Include BS/BA degree or equivalent work experience 3 to 5 years of industry experience. A strong knowledge of BBH’s Departments/LOBs, systems, and services. Proven ability to build and maintain relationships at all levels both within and outside the organization. Ability to multitask and deal with competing priorities Research, diagnostic, analytical and problem resolution skills. Ability to work in a team environment Leadership skills and ability to engage others What We Offer: A collaborative environment that enables you to step outside your role to add value wherever you can Direct access to clients, information and experts across all business areas around the world Opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm A culture of inclusion that values each employee’s unique perspective High-quality benefits program emphasizing good health, financial security, and peace of mind Volunteer opportunities to give back to your community and help transform the lives of others Grade-7