Recognized subject matter expert. Manages large projects or processes with limited oversight from manager. The WMG Senior Relationship Manager is the first initial point of contact and the primary contact to Bank of the West’s high net worth client’s portfolio. The Senior Relationship Manager is responsible for managing a portfolio of clients; maximizing client engagement by assessing, understanding, and identifying clients banking needs and providing or arranging a wide array of wealth advice.
Essential Job Functions
- Acts as the main point of contact for affluent and high end net worth clients for Wealth Management.
- Demonstrates solid business development skills by acquiring profitable client relationships with high income/net worth clients of Wealth Management.
- Responsible for identifying client needs and ensuring needs are met by utilizing investments, insurance, Daily Banking, Credit or Other relevant products, in connection with clients tax, legal and estate planning professionals.
- Expands client portfolio through referrals to Fiduciary Officers, Portfolio Managers, BWIS Representatives, Real Estate, Tax and Estate Officers.
- Responsible for following up to ensure all banking services provided to clients exceed their expectations.
- Expands and builds relationship with client by proactively monitoring client’s portfolio.
- Provides clients a high level of consultative financial advice by using the full range of banking products and services designed for the affluent / high-end private customer needs.
- Ensures all documentation is up to date, complete and in compliance with all policies, regulations, laws and procedures.
- Performs other duties as assigned.
- Bachelor’s Degree in Finance, Accounting, Bus Admin or related field – Required
- Master’s/Advanced Degree in Finance, Accounting, Bus Admin or related field – Preferred
- Required License(s) include Series 7, 65 or 66 and State Life Insurance
- Requires deep knowledge of job area typically obtained through advanced education combined with experience. Typically viewed as a specialist within discipline. May have broad knowledge of project management.
- Requires 7 years minimum prior relevant experience
- Solid knowledge of financial products and services for the ultra-high end net worth individual market.
- Solid knowledge of consumer lending; credit, documentation and portfolio management
- Solid knowledge of brokerage and investment products Intermediate software application experience.