Overview

Develop and implement a comprehensive vendor management program across the Investment division to insure high quality and cost effective vendor performance, sustain strategic and operational relationship with suppliers and mitigate risk

Key Responsibilities:

  • Work with business units to identify current and future operational and product requirements for key vendors.
    Establish KPI’s, scorecards and rankings of vendor performance; focus particularly on constant improvement and defect reduction
  • Implement periodic risk reviews of leading vendors
  • Lead cross–functional business teams that meet frequently with vendors to review performance
  • Perform issue resolution reviews with vendors and develop root cause analysis processes
  • Design problem escalation procedures to insure there is a timely vendor response for all significant operational issues
  • Participate in contract negotiations to insure SLA’s and other performance standards are in place
  • Prepare annual vendor management plans for all major suppliers
  • Formulate comprehensive performance standards for qualifying new vendors
  • Co-ordinate vendor audits as required
  • Liaise with corporate procurement and risk and compliance groups across the firm to insure consistency with corporate directives
  • Lead programs with vendors to drive down costs, enhance quality and cycle time and to reduce defects.
  • Develop a vendor management governance structure across the Investment division
    Work with entire Investment division procurement team to insure internal users are in compliance with contract terms

Skills:

  • Prior experience in managing complex vendor management relationships
  • Understanding of the integration of vendor product and service delivery with internal IT systems
  • Intuitive sense of translating internal business requirements into language that vendors understand and which they can measure
  • Ability to work across multiple business units on complex initiatives and the capacity to build and motivate adhoc teams
  • A passion for driving performance improvement and cost savings
  • Aptitude for managing enterprise-wide governance structures
  • Capacity to design performance measurement systems and the leadership to get all parties to implement change
  • Good program management and problem solving skills
  • Excellent influencing skills to insure program alignment and commitment
  • Strong communications capabilities to senior management, vendors and peers
  • Desire to dig into detail but also to recognize the big picture
  • Ability to analyze alternatives and set strategy but then implement solutions as well

You can apply to this job and others using your online resume. Click the link below to submit your online resume and email your application to this employer.