Overview

Key Job Accountabilities/Responsibilities:

Member of the Business Operations International Specialized Processing team that will work

  • closely with Management and Compliance to ensure Lux 12-02 AML requirements are effectively carried out during the administration of account/brokers set ups, account/broker maintenances.
  • Communicate effectively and efficiently with the IFDS Lux Registration team and other departments (e.g. Customer Services, Dealing Teams) and Clients
  • Provide support and oversight on Registration outsourced services.
  • Obtain requirements from clients to ensure adherence to established policies and procedures; liaison with clients for missing documentation
  • Strongly adhere to existing procedures and controls in place and pro-actively react when foreseeing issues; ensure that checklist, job aids and system changes are updated and followed
  • Initiate problem recovery, correction strategies, procedural and process enhancements; take concrete steps to prevent and to reduce error reoccurrences in the future
  • Recognize the importance of accuracy and high standards of quality during monitoring and execution Registration tasks
  • Analyze and evaluate complex problems / issues linked to controls or maintenance of registered shareholder and broker
  • Responsible for the administration of KYC/AML legal requirements upon day to day transactions

Critical Requirements:

AML Experience (1-2 years) – successful candidate should have working experience with AML functions

Communication Skills

Successful candidates must demonstrate the following competencies:

  • willingness to make and take phone calls within service standards,
  • ability to probe and ask questions to clarify
  • understanding, seeks clarity when necessary, listens well to instructions
  • ability to communicate in both written and verbal form with internal and external clients, email and reporting experience.

Computer Skills

  • successful candidates must have proven skills in obtaining productivity and quality results within a given
    time frame with MS Office, Multi applications, Windows, and Outlook.

Team Player

  • function at all times as a team player to build an atmosphere of co-operation within
    the department and where all team members are engaged.

Knowledge, skills and experience required

  •  increase knowledge by constantly learning new areas. Display good organizational
    skills in order to meet deadlines and keeps well documented records

Flexible Schedule

  • candidate must be willing to work in an environment with flexible schedules that are driven by client commitments and seasonal
    volumes.
  • beneficial if the candidate can work anytime between 7AM – 9PM.
    However core business hour coverage is required between 7.30AM – 6PM

Deadline Focused

  • candidate must show proven skills in being
    able to meet deadlines under pressure.

Self-Driven

  • candidate must show they are a motivated individual who does not require constant supervision to meet expectations.

Asset

  • Bilingual in Spanish or both – It is an asset if candidate is able to write and speak English and Spanish or English and French or Luxembourgish
    fluently.

Technical competencies

  • demonstrate logical, analytical, critical and process thinking to identify, analyze and
    evaluate complex problems / issues.
  • maintains open communication channels
  • keep up to date with industry, system and regulatory knowledge and applies to role.
  • apply ongoing control functions keeping up compliance with regulatory aspects such as criminal names checking, anti-money laundering and OFAC / PEP regulations
  • initiate problem recovery, correction strategies, procedural and process enhancements; takes concrete steps to prevent and to reduce error reoccurrences in the future.
  • strongly adhere to existing procedures and controls in place and pro-actively react when foreseeing issues.

Problem solving skills

  • ability to work in a volume driven environment maintaining high accuracy and quality standards, analytical and process thinking skills experience.

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